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Customer Support and Content Creation Specialist with 3+ years of experience
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Competencies
Provided customer service and process management support, including identity verification and fraud prevention.
Managed social media platforms and created digital content for marketing purposes.
Created visual and textual content such as catalogs, images, and logos for branding.
Edited images and logos to support marketing and branding activities.
Proficient in MS Office, Windows, Amazon Connect, and Jira for various business functions.
Education
Languages
Summary
Experienced in customer service, social media management, and digital content creation, with a strong focus on marketing support and process optimization.
Key Achievements
- Supported marketing initiatives and managed social media content at Pierre Cardin.
- Created digital marketing materials including catalogs and visual content.
- Handled customer service operations involving process management and fraud prevention at Foundever.
Experience
Personal advisor, sales agent
Supported the marketing department and managed the company’s social media., Created digital content such as sample catalogs showcasing haircuts, services, and discounts., Edited images and the company logo.
Content creator
Credit analyst, customer service agent
Responsible for customer service and process management, providing information to clients and associated suppliers., Experience in Back Office tasks, including identity verification, property title validation, and fraud prevention., Professional handling of written communication (email etiquette)...