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Isaac
Agent
Video resume
Agent
Cuatomer service and sales agent
Contact
Ciudad de México, Ciudad de México, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided empathetic and effective customer support in call center environments.
Technical SupportIntermediate
Resolved technical issues for customers, demonstrating problem-solving abilities.
SalesIntermediate
Engaged in sales activities within call centers, enhancing communication and persuasion skills.
LeadershipBeginner
Led a team as a team leader, gaining experience in team management and supervision.
TranslationBasic
Performed real-time and text translation, supporting multilingual communication.
Summary
Experienced call center agent with four years in customer service, technical support, and sales, including leadership experience. Skilled in empathetic communication and multilingual translation.
Key Achievements
- Gained expertise in customer service, sales, and technical support within call centers over four years.
- Developed strong rapport-building skills through empathetic communication, leveraging previous pastoral experience.
- Led a team as a call center team leader, demonstrating leadership and operational management
Skills
Customer ServiceTechnical SupportSalesLeadershipTranslation
Published on CazVid - Jul 3, 2025