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Isaac
Sales Associate
Contact
Competencies
Demonstrated experience with Word.
Demonstrated experience with Excel.
Demonstrated experience with PowerPoint.
Demonstrated experience with Outlook.
Demonstrated experience with Cash handling.
Education
Summary
Professional profile
Experience
Sales Associate
Acted as the link between clients and management or service providers to resolve issues quickly. Served as first point of contact for clients across the group's property, agriculture, transport, and healthcare businesses, handling enquiries in person, by phone, and by email. Resolved complaints and service issues by working with department heads and managers, keeping clients informed throughout. Presented the group's products and services to prospective clients, including property, produce, and transport services. Prepared quotations, invoices, and sales records, and followed up on pending payments. Maintained relationships with returning clients to encourage repeat business and referrals
Support Staff/Customer Support and Sales Agent (Remote)
Assisted with sales of contest registrations, test sets, and practice materials to schools, coaches, and parents. Answered pre-sales questions about contest formats, pricing, grade levels, and dates, and helped customers choose the right products. Processed orders and payments accurately and kept sales records up to date. Responded to emails and enquiries from coaches, teachers, parents, and school administrators about contests, registration, and materials. Supported the preparation and delivery of competition materials for elementary and middle school contests. Tracked support requests, orders, and follow-ups in spreadsheets or a ticketing system. Worked independently with minimal supervision and met deadlines in a fully remote environment
Administrative Clerk
Maintained accurate student, staff, and departmental records in both paper and electronic files. Entered and updated student data, course registrations, and results in spreadsheets or the university's records system. Drafted letters, memos, reports, and notices using Microsoft Word, Excel, and Outlook. Scheduled appointments and meetings for the Dean and Lecturers within the faculty
Sales Personnel
Welcomed and assisted customers, identified their needs, and recommended suitable over-the-counter products, toiletries, and wellness items. Arranged products on shelves by category and kept the shop clean and well displayed. Monitored stock levels and expiry dates, and flagged low or expiring items for restocking or removal. Helped with regular stock counts and kept accurate inventory records. Processed cash, mobile money, card payments, issued receipts and balanced the daily cash against sales records