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Illian
Customer Service Representative with 6+ years of interpretation experience
Video resume
Customer service representative
Bilingual nAvailable nCertified through ALTAnInterpreter 6 years +nCharismatic nCall center experience n
Contact
Hermosillo, Sonora, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support in call centers, ensuring client satisfaction through effective communication.
InterpretationExpert
Interpreted medical and general conversations, certified and bilingual, for over six years.
Communication SkillsAdvanced
Utilized charismatic and clear communication to facilitate understanding in diverse situations.
Psychology KnowledgeIntermediate
Applied psychology background to better understand and address client needs.
Summary
Bilingual customer service professional with over six years of experience in interpretation and call center environments. Holds a psychology background and certification through ALTA, with a focus on effective communication and client satisfaction.
Key Achievements
- Certified through ALTA and bilingual, enabling effective communication in diverse contexts
- Over six years of experience as a medically certified interpreter
- Developed strong interpersonal skills through psychology background and call center work
Skills
Customer ServiceInterpretationCommunication SkillsPsychology Knowledge
Published on CazVid - Jul 3, 2025