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Customer Support & Sales Specialist with diverse experience in education and telecommunication
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Competencies
Handled customer inquiries and support across various telecommunication and insurance sectors, ensuring effective communication.
Conducted inbound and outbound sales activities as an Outbound Sales Representative, engaging clients and promoting services.
Taught English and other subjects at school level, showcasing skills in instruction and curriculum delivery.
Utilized Microsoft Office tools for documentation, report writing, and classroom activities in educational and customer support roles.
Education
Languages
Summary
Dedicated support specialist with extensive experience in customer service, sales, and education. Skilled in communication, problem-solving, and client engagement across diverse environments.
Key Achievements
- Provided customer service for dental insurance, handling inbound and outbound calls to ensure client satisfaction.
- Taught English and other subjects at Colegio Sagrado Corazón and Complejo Educativo Santa Eduviges, demonstrating adaptability across educational contexts.
- Held multiple roles as Customer Service Agent at Teleperformance, Convergys, Sykes, and Foundever, accumulating extensive client interaction experience.