Himani - Project Manager with 10+ years of experience in IT and software development

Overseeing project life cycles, resource allocation, and team coordination.

Participated in designing, coding, and testing software solutions.

Facilitated communication between technical teams and clients to understand requirements.

Assisted in preparation and tracking of project budgets and resource costs.

Handle customer inquiries and provide flight information., Book and manage reservations., Resolve customer issues and complaints., Promote and sell additional services., Communicate effectively via phone, email, or chat., Enter customer information accurately into the system., Upsell products and services, Manage multiple tasks in a fast-paced environment.

Provided excellent customer service to clients, helping them find the products they needed., Assisted with visual merchandising and inventory management., Met or exceeded sales targets on a consistent basis., Processed transactions and handled cash and credit card payments., Resolved customer complaints in a timely and professional manner.

Managing the till and working the cash register (greeting clients, taking orders), Preparing dough, rolling & twisting pretzels, Monitoring ovens and dressing the pretzel upon customer's request, Exhibiting friendly, courteous attitude towards customers and other staff members, Sampling the product, Perform cleaning and maintenance procedures, Receiving stock and restocking the things, Training new employees