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Hermann
Sales Room Director
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Competencies
Designed and implemented sales strategies to increase client engagement and revenue.
Negotiated deals and payment plans with clients, ensuring mutually beneficial agreements.
Provided support in account management, product activations, and resolving financial issues.
Collaborated with team members and trained junior staff to improve sales outcomes.
Managed client appointments and sales activities efficiently, ensuring consistent client engagement.
Education
Languages
Summary
A dedicated sales professional with extensive experience in real estate and customer service environments. Skilled in strategic sales, negotiation, and team training, with a strong focus on delivering excellent client experiences and fostering team growth.
Key Achievements
- Directed sales operations at Sociedad Colombiana de Constructores, managing luxury apartment payment plans and client renewals.
- Trained and mentored junior sales agents, enhancing team performance and service delivery.
- Provided comprehensive customer service in financial and telecom sectors, managing account issues and building client relationships.
Experience
Sales Room Director
Offer luxury apartment payment plans to corporate and clients, Meet with clients every quarter to update or renew services, Train junior sales agents
Customer Service Professional
Customer service provided in account managing, mobile plan activations and financial issues.
Customer Service Professional
Built relationships with clients to maintain goals and create new opportunities, Provided financial services assistance to corporate and client offices around the world.