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Herlis
Customer service representative
Video resume
Customer service representative
I have 8 years of experience as customer service representative, I esa in charged to guide customer during the requested company procedures, I got the ability to handle hard situations and I consider museógrafo a problem solver.
Contact
Cartagena de Indias, Bolívar, Colombia
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided guidance and support to customers, managing various types of inquiries and issues.
Communication SkillsAdvanced
Demonstrated strong verbal communication skills in multilingual environments, ensuring clear information dissemination.
Problem SolvingIntermediate
Applied problem-solving skills to resolve customer issues efficiently and effectively.
MultitaskingAdvanced
Managed interactions across different platforms and environments, including airports, call centers, and real estate.
Summary
Experienced customer service representative with 8 years in hospitality, call centers, and real estate sectors, skilled in guiding customers and solving problems.
Key Achievements
- Gained extensive experience in guiding customers through company procedures in diverse environments.
- Handled difficult situations effectively, demonstrating problem-solving abilities.
- Worked across multiple sectors including airport services, call centers, and real estate.
Skills
Customer ServiceCommunication SkillsProblem SolvingMultitasking
Published on CazVid - Jul 3, 2025