Customer Service Representative with Extensive Customer & Sales Experience
Provided customer support and assistance in various service roles, ensuring customer satisfaction.
Engaged in sales activities including cold calling to promote freight brokerage services.
Handled freight brokerage operations involving communication with clients and logistics coordination.
Communicated effectively in customer service and sales contexts, primarily in Spanish, with some English capabilities.
Experienced in customer service, sales, and freight brokerage with strong communication skills.