Process Executive – AR
Demonstrated experience with Communication.
Demonstrated experience with Customer Engagement.
Demonstrated experience with Lead Qualification.
Demonstrated experience with Sales & Marketing.
Demonstrated experience with Problem Solving.
Professional profile
Handled end-to-end DU1 claim processing, including voice and non-voice processing.. Managed claims through the reimbursement stage and worked on appeal decisions and ensured completion within the required TAT.. Managed projects independently from initial consultation to final delivery.
Assisted customers with product selection and queries.. Managed sales transactions and maintained store inventory.. Built positive relationships with customers to improve customer satisfaction.
Handled customer orders accurately through the designated ordering system.. Maintained service quality and focused on customer satisfaction.. Coordinated with the service team for timely order preparation.