Dedicated customer service representative with experience in client support, CRM utilization, and problem resolution. Currently pursuing advanced education in business and healthcare, with certifications enhancing service excellence.
Expertise in delivering high-quality support, ensuring customer satisfaction and retention.
Skilled in understanding customer needs through attentive listening and effective communication.
Proficient in managing customer data accurately using various CRM platforms.
Capable of analyzing situations thoroughly to deliver effective solutions.
Capital Solutions
Postgraduate
Master of Business Administration
Certification
HIPPA -Certification
CMIT - Core Medical Interpreter Training - 120 Hrs
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Knowledgeable about product offerings, effectively promoting and educating customers.
Associate of Arts
Associate of Arts
Intermediate Certificate
High School Diploma
Diploma
