Hector - Call Center Agent with 6 years of experience in medical and sales support

Caracas, Distrito Federal, VenezuelaRemotoen

Worked as a call center agent, assisting patients and managing appointment scheduling for medical practices

Served as a sales agent for an American company, supporting customer engagement

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced call center agent with a focus on medical customer service and sales support, equipped with training expertise.

Trained new sales agents, developing training procedures and onboarding processes

Customer ServiceAdvanced

Delivered high-quality support to patients and customers in a medical and corporate environment

Medical Office AssistanceIntermediate

Managed appointment scheduling and patient communication for medical practices

Sales Support & TrainingIntermediate

Supported sales activities and trained new sales agents to improve team performance

Communication SkillsAdvanced

Effectively communicated with patients and team members in a bilingual environment

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