This is my profileContact via CazVid
Hallan
Bilingual english/ spanish Asesor de servicio al cliente
Video resume
Bilingual english/ spanish Asesor de servicio al cliente
Ayudar a clientes con dudas sobre sus servicios y productos, también asesorar clientes con información sobre la facturación
Contact
Guatemala City, Guatemala, Guatemala
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided support and advice to clients on service issues, billing, and product details.
Bilingual CommunicationAdvanced
Effectively communicated in both English and Spanish in a professional call center environment.
Call Center OperationsIntermediate
Handled diverse call center tasks across different departments, including retention, sales, and support.
Client Support & TroubleshootingIntermediate
Assisted clients in resolving service and billing queries to improve user experience.
Summary
Experienced bilingual customer service professional with over seven years in call centers, specializing in client support, billing inquiries, and departmental roles such as retention and sales.
Key Achievements
- Gained extensive experience across retention, sales, and customer service departments in call centers
- Bilingual proficiency in English and Spanish enabling effective communication with diverse clientele
- Consistently supported clients with billing and service inquiries, enhancing customer satisfaction
Skills
Customer ServiceBilingual CommunicationCall Center OperationsClient Support & Troubleshooting
Published on CazVid - Jul 3, 2025