Hajira

Demonstrated experience with Communications & Content Development.

Demonstrated experience with Article Writing & Editing.

Demonstrated experience with Administrative & Operational Support.

Demonstrated experience with Stakeholder Engagement.

Demonstrated experience with Research & Policy Support.

Register new and existing patients and capture patient information accurately on the practice management system.. Maintain accurate and up-to-date electronic and physical patient records.. Update databases, spreadsheets and practice registers. Assist with payment recording and basic billing administration where required.. Maintain records of outstanding documentation, payments or administrative queries and follow up when necessary.. Perform general clerical duties, including printing, scanning, photocopying and document preparation.. Perform other reasonable administrative duties as assigned by the Practice Manager.

Manage correspondence, documents, and filing systems, improved document retrieval and organisation. Capture and maintain data across spreadsheets and systems with high accuracy. Prepare reports and presentations used in meetings and reviews. Conduct basic checks on invoices and records to reduce errors before submission. Handle confidential information and coordinate with internal/external stakeholders

Wrote articles, vox pops, and content for internal platforms and campaigns. Conducted interviews and research to develop accurate, engaging content. Covered events (writing and photography) and supported content planning sessions. Transcribed audio and prepared published-ready material. Managed deadlines across multiple assignments while maintaining quality. Handle confidential information and coordinate with internal/external stakeholders

Provided admin and client support to ensure smooth operations.. Produced documents, spreadsheets, and presentations for internal and client use. Managed data entry and document control with attention to detail. Supported financial record tracking and identified discrepancies. Communicated with clients via phone, email, and in person