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Gustavo
Customer Service Representative with 17 years of call center experience
Video resume
Customer serbice rep.
I have been working in call centers gor as long as seventeen years in many fields such as customer sevice, tech support, re-apps, wagers, retention, inbound and outbound, in different companies from, Sikes, Millenium sports, Pfizer pharmacies, Sports Ilustraded, Chevron, Fast food, Hotel puerta del sol C.R. and a few more.nSince 2002 when I got back from the U.S.A I started adquiering experience in these fields making myself the most useful I can be for the companies benefits as well as my own.
Contact
San José, San José, Costa Rica
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided support and assistance to customers, ensuring satisfaction and issue resolution.
Tech SupportIntermediate
Handled technical support inquiries, troubleshooting, and problem-solving for clients.
Call Center OperationsAdvanced
Managed inbound and outbound calls in various call center settings to support business goals.
Communication SkillsAdvanced
Communicated effectively with customers and team members in diverse industry contexts.
Multitasking & AdaptabilityAdvanced
Handled multiple roles across different sectors, demonstrating flexibility and quick learning.
Summary
Gustavo is an experienced call center professional with 17 years in customer service, tech support, and retention across various industries in Costa Rica.
Key Achievements
- Accumulated 17 years of diverse experience across multiple call center roles and industries.
- Developed expertise in customer service, tech support, and retention through varied roles and companies.
- Adapted to multiple company environments including pharmaceuticals, sports, hospitality, and fast food sectors.
Skills
Customer ServiceTech SupportCall Center OperationsCommunication SkillsMultitasking & Adaptability
Published on CazVid - Jul 3, 2025