Experienced sales executive specializing in telecommunications and customer service, with a background in hospitality and outdoor instruction.
Delivered in-person and telecommunication customer support, resolving issues and offering tailored advice.
Led consultative sales processes, assessing customer needs and designing customized proposals.
Utilized effective communication and conflict resolution in customer interactions and team collaboration.
Maintained updated knowledge of telecommunication products, services, and sales cycle management.
Claro Chile
Consultative sales of mobile and landline plans and devices., Identified customer needs and provided personalized advice., Managed the full sales cycle, including after-sales service and issue resolution., Continuously updated product and service knowledge.
Movistar Chile
Sold telecommunication solutions for various customer segments., Assessed needs and designed tailored proposals., Supervised the entire sales cycle, from prospecting to after-sales support., Maintained up-to-date knowledge of products and services.
Hotel Gavina
Handled guest reception, payment processing, and customer inquiries., Promoted hotel services and facilities., Provided tourist information and resolved guest issues.
Hotel Espacio OX
Managed guest registration, payments, and tourist guidance., Promoted hotel services and handled complaints.
Primary and Secondary Education
Law Degree (Incomplete)
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Handled guest reception, registration, and customer inquiries in hospitality environments.
Movistar Chile
Provided in-person customer service and referred clients to relevant departments., Coordinated technical home visits., Offered general support and resolved queries.
Big Bear Mountain Resort, California, USA
Conducted snowboard lessons for children and adults, adapting to various skill levels., Promoted safe practices on slopes while ensuring an enjoyable learning experience., Represented the resort, engaging with international visitors.
