Customer Service Representative with C1 English & MS Office Skills
Duties included engaging with customers to address inquiries and resolve issues professionally.
Able to understand and respond fluently to customer needs at a C1 proficiency level.
Certified in Word to prepare documents and communicate effectively within the role.
Certified in Excel for data management and reporting relevant to customer service activities.
Energetic and skilled customer service representative with strong communication and Microsoft Office skills. Experienced in handling challenging customer interactions with professionalism.