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Gustavo
Customer Service & Sales Support with 5+ years in client-focused roles
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Competencies
Provided support through multiple channels, resolving issues and maintaining high client satisfaction.
Sold household products and TV packages, engaging with clients to increase sales and customer base.
Handled bills, budgeting, and financial report preparation for business operations at La Cafe and related roles.
Resolved customer incident issues, managed inventory challenges, and supported process improvements.
Applied data analysis skills for report creation, reservation management, and market assessment.
Education
Languages
Summary
Dedicated professional with over 5 years' experience in customer service, sales, and administrative roles across diverse industries. Skilled in managing client relationships, resolving issues, and supporting business growth. Adept at adapting to new challenges with a proactive and...
Key Achievements
- Managed online and phone reservations, meeting company objectives and improving operational efficiency at Solvo.
- Supported clients in vehicle rental, complaint handling, and information processing, enhancing customer satisfaction at Teleperformance.
- Created and managed a university cafeteria, handling personnel hiring and bills, demonstrating entrepreneurial skills and financial management.
Experience
Seller/Floor support
Efficient management of online and telephone reservations, Meeting the objectives and vision set by the company, Telephone support and management of the company's email., Resolution of problems and attention to incidents., Preparation of reports and reports.
Emergency Road Assistance
Helping clients to obtain a vehicle for rent, supporting them if there was a complaint, processing information for new users, manage empowerment level.
OWNER
I created a cafeteria for students in a university applying finance administration, hiring personnel for the cafeteria and paying bills.
Customer Service
Helping in market rates and finances.
Administration/Finance
Worked in the sale of household products as well I treated with new clients to help them sale and recruiting new customers.
Seller
Worked in the sale of tv packages such as direct tv.