Versatile biomedical engineer with experience in technical support, equipment maintenance, and staff training. Skilled in customer service, strategic planning, and healthcare operations, committed to enhancing operational efficiency and patient care.
Delivered effective bilingual support, fostering customer loyalty and satisfaction.
Performed preventive and corrective maintenance on medical devices, ensuring safety and reliability.
Trained clinic staff to improve operational efficiency and technical knowledge.
Applied strategic approaches to optimize equipment management and customer support processes.
Allied Global
Customer service., Technical Support., Customer loyalty.
Coastal Clinic
Preventive and corrective maintenance of equipment., Support for Suppliers., Completion of Schedules., Completion of equipment and inventory records., Training of clinic staff, enhancing team competencies in technological surveillance, maintenance, and use of biomedical equipment., Collaborated in the development of the clinic's Technovigilance program from the initial phase to implementation and in the improvement of event and incident reporting tools for medical equipment and devices to ensure patient safety during care.
Minor in Administrative and Financial Management in Health
Biomedical Engineering
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