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Guillermo
Customer Service & Support with 5+ years in Banking & Tech industries
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Competencies
Experienced in using Word, Excel, PowerPoint, and Outlook for documentation, reporting, and communication.
Provided support in banking and back-office environments, managing client interactions and problem resolution.
Applied problem-solving skills in tech support and customer service roles to address client issues.
Managed multiple customer requests and delivered timely support across roles.
Collaborated with colleagues in various support and service roles to achieve common goals.
Education
Languages
Summary
Experienced in customer service, tech support, and sales with a strong foundation in communication, problem-solving, and team collaboration. Skilled in Microsoft Office Suite and capable of managing multiple tasks efficiently.
Key Achievements
- Held roles across customer service, tech support, sales, and debt collection, demonstrating diverse skill set.
- Gained experience in coordinating deliveries and managing dispatch requests, improving communication efficiency.
- Proficient in Microsoft Office Suite with practical application in daily work tasks and communication.