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Marketer
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Competencies
Proven ability to handle customer inquiries and resolve issues efficiently.
Experience in sales roles, focusing on client acquisition and retention strategies.
Expertise in maintaining compliance with banking regulations and quality standards.
Skilled in handling administrative duties and improving office processes.
Strong verbal and written communication skills, facilitating effective client interactions.
Education
Languages
Summary
Dedicated professional with over a decade of experience in customer service, sales, and banking. Proven track record in enhancing customer satisfaction and driving sales performance.
Key Achievements
- Successfully managed customer relations and improved service processes at multiple banking institutions.
- Achieved Best Customer Service certificate, demonstrating exceptional communication and problem-solving skills.
- Led branch compliance and quality assurance initiatives, enhancing operational effectiveness.
- Coordinated sales efforts, significantly increasing customer engagement and product uptake.
- Streamlined administrative workflows, contributing to improved efficiency and team performance.
Experience
Marketer
Handing out pamphlets. filing. ATM assistance
Sales consultant
Customer service. credit evaluation. following up Arrears. Gather and process customer information. market products
Multi-skilled Consultant
Relief branch manager. Quality assurance Custodian. Branch compliance representatives. Communications officer. Collections management
Branch consultant
Assisting Clients. Dealing with unhappy Clients. Calling clients for new products. admin control. processing claims. People skills. Daily Report. performance coaching
Office Manager
Daily Reports. Admin control. Communications Officer. Petty cash control
Agent (Best Customer Service certificate)
Outbound Sales. Inbound Sales (Escalations)
Customer Service Agent
Inbound Customer Service
Customer Service Agent
Inbound Customer Service
FeildAgent
sales
Sales Agent
sales
SalesAgent
sales