This is my profileContact via CazVidGrei
Customer Service Agent with multilingual communication skills
Contact
Bucaramanga, Santander Department, Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided support and solutions to foreign customers, ensuring quality service.
Multilingual CommunicationAdvanced
Communicated effectively in Spanish, English, and Korean across various customer interactions.
Documentation & Data ManagementIntermediate
Handled mail and correspondence, and maintained documentation databases.
TranslationIntermediate
Performed public translations and handled confidential paperwork.
Education
Technical Bachelor
Colegio Distrital INEM Santiago Pérez
2007
Languages
SpanishNative
EnglishAdvanced
KoreanBasic
Summary
Multilingual customer service agent with experience in communication, documentation, and translation, committed to providing excellent support to diverse clients.
Key Achievements
- Handled customer inquiries for TELEPERFORMANCE COLOMBIA, providing effective solutions.
- Managed mail and correspondence delivery, and maintained documentation database.
- Utilized trilingual language skills to communicate with diverse clients.
Experience
Bilingual Customer Service Agent
TELEPERFORMANCE COLOMBIA
01/04/2014 - 01/12/2015
Attention foreign customers., Meet the requirements of each client solving their concerns providing an excellent service., Responsible for mail and correspondence delivery, documentation data base.
Skills
Customer ServiceMultilingual CommunicationDocumentation & Data ManagementTranslation
Published on CazVid - Jul 3, 2025