Gladys - Data Contributor (FamilySearch -Remote/Work-Study)

Demonstrated experience with MS Office Suite.

Demonstrated experience with Google Docs.

Demonstrated experience with QuickBooks 1 & 2.

Demonstrated experience with Software Support.

Demonstrated experience with Typing.

Improved content accuracy by 98%. Supported a 16-member team. Transcribed 1000+ entries across image and video formats and languages

Resolved 700+ client issues. Troubleshot 300+ enrollment errors. Collaborated with senior management to escalate complex cases

Launched Asilafia Farmers Market platform. Managed stock and monitored procurement requests. Organized and managed the database of corporate vendors. Completed form-filling for 200 farmers. Determined and developed content for Didimame delivery webpage. Operated 4 telephones and supervised logistics. Provided travel assistance for over 30 Ghana/Sierra Leone delegation

Coordinated daily office maintenance. Assisted in budget preparation and reconciliation. Performed data entry and managed records. Established an organized filing system for sensitive company documents

Acted as a customer relationship officer. Handled database with 4 companies. Controlled and reconciled delivery contract of cocoa seeds. Increased productivity of accounts and audit team by 60%

Served as a remote client operations specialist, resolving 700+ student data entries and troubleshooting 300+ complex platform system access barriers.. Utilized internal digital portals, cloud-based data networks, and Microsoft Copilot to coordinate data intake files cleanly and efficiently.. Collaborated asynchronously across distant time zones with senior engineering managers to document and escalate tricky database conflicts.. Upheld maximum professional discretion and data confidentiality while processing sensitive user accounts, profile details, and data records.

Supported a 16-member global multicultural team by transcribing, auditing, and indexing 1,000+ complex record files across text, image, and video formats.. Boosted internal dataset accuracy scores to 98% through systematic data checking, error remediation, and shared workflow guides.. Utilized digital task platforms, Trello boards, and shared cloud folders to track team projects and keep data pipelines moving smoothly.

Coordinated administrative logistics for the launch of the Asilafia Farmers Market platform, building a spreadsheet database for 200 corporate vendors.. Managed central business communication hubs, answering 4 active corporate phone lines and organizing a main electronic email inbox.. Oversaw daily scheduling and routing data for 3 logistics delivery bikers to ensure zero fulfillment delays.. Organized all international travel assistance, calendar synchronization, and document coordination for a large 30+ person West African delegation to a Netherlands trade summit.

Acted as a client relations and database tracking representative for major accounts including Cargill, Niche, CPC, and Barry Callebaut.. Reconciled heavy shipment delivery contracts using internal data trackers to secure exact inventory alignments.. Increased audit team administrative productivity by 60% by utilizing an integrated database to locate 5,000 unaccounted bags of product.