Giuliano - Recepcionista-Inglés Avanzado

Experiencia demostrada en Customer service and loyalty.

Experiencia demostrada en Bilingual communication (EN/ES).

Experiencia demostrada en Problem-solving under pressure.

Experiencia demostrada en Service and logistics coordination.

Experiencia demostrada en Team management.

Provided remote customer support in English, handling inquiries, complaints, and incidents across digital channels, prioritizing fast first response and clear resolution.

Welcomed and assisted international guests, translating and adapting communication between languages to ensure a seamless experience.. Managed reservations, check-ins, and check-outs.

Handled front-desk operations, guest check-in/check-out, and office support at a boutique hostel in Cafayate.

Directed day-to-day hotel operations for the association's property in Cordoba, coordinating staff, maintenance, and inventory control, while formally registered as administrative support staff.