This is my profileContact via CazVidGiovanni
Bilingual Services Advisor at Teleperformance Colombia
Contact
Medellín, Antioquia, Colombia
Available on CazVid
Competencies
Customer ServiceAdvanced
Skilled in managing customer interactions, resolving issues efficiently, and ensuring high satisfaction levels.
CommunicationAdvanced
Proficient in bilingual communication, facilitating clear and effective exchanges with diverse clients.
SalesIntermediate
Experience in sales roles, building rapport and closing deals to meet targets.
Administrative SupportIntermediate
Capable of managing administrative tasks efficiently, supporting organizational operations.
Education
Academic Bachelor
Idem Germán Medina Angulo
1.988
Electrical Installations
Brotherhoods of Work
1.990
Basic Electronic
Brotherhoods of Work
1.990
Systematized Banking Assistant
CASYS
1.997
Professional Technician In International Trade
SENA
2.007
Marketing
SENA
2.007
English ESL
2.002
Languages
EnglishIntermediate
Summary
Detail-oriented professional with bilingual communication skills, experience in customer support, sales, and administrative roles. Adept at enhancing client satisfaction and streamlining operations.
Key Achievements
- Provided bilingual customer support, enhancing client satisfaction and retention.
- Streamlined communication processes, reducing response times by 20%.
- Contributed to team training initiatives, improving service quality and efficiency.
Experience
Bilingual Services Advisor
Teleperformance Colombia
Sales Representative
Claro Colombia
Administrative Assistant
Dental Center
Compensation Account Assistant
Medellin Public Service Companies
Skills
Customer ServiceCommunicationSalesAdministrative Support
Published on CazVid - Jun 2, 2026