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Customer Service and Administrative Support Specialist with Diverse Experience
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Competencies
Assisted customers by clarifying queries, processing transactions, and supporting product handling.
Organized and archived documents, and supported academic and institutional information handling.
Managed invoices, notas de débito, and administrative records to ensure data integrity.
Processed cash and sales transactions at retail environments, including product checkout.
Handled multiple administrative and customer support tasks efficiently in diverse settings.
Education
Languages
Summary
Dedicated support professional experienced in customer service, document management, and administrative tasks across retail, hospitality, and educational environments. Skilled in handling diverse operational responsibilities with attention to detail.
Key Achievements
- Handled ticketing, invoice processing, and document archiving at Turismo Balas Ltda, ensuring accuracy in financial documentation.
- Provided customer assistance and managed product packaging and sales at Mundi Toys, supporting daily retail operations.
- Supported administrative tasks including document organization, diploma preparation, and information management at UNIFRANZ.
Experience
Pasante
Cortar y cortejar boletos, Adjuntar nota de débito con facturas, Archivar notas de débito, Registrar devoluciones para archivo, Búsqueda de notas de débito, Envío de cheques
Servicio al cliente
Ayudar y aclarar dudas de clientes, Empaquetaría y envío de juguetes, Cobro de productos en caja