Gilce - Web Developer with 5+ years in Frontend and Backend Development

Used for designing and structuring web pages, ensuring responsive layout.

Applied for interactive features and client-side scripting.

Utilized for server-side scripting and dynamic website functionality.

Managed code changes and collaborated with teams through version control.

Handled a high volume of calls and email correspondence, Maintained organized records to support efficient daily operations, Scheduled meetings, Prioritized tasks, Kept calendars up to date

Managed client inquiries on their credit cards via phone and email, Scheduled follow-up calls, Documented all interactions using internal systems

Maintained strong knowledge of Best Buy products and services, Recommended solutions or protection plans when appropriate, Applied logical troubleshooting steps to diagnose technical problems, Guided customers through step-by-step solutions