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Gideon
Contact
Competencies
Demonstrated experience with BPMN 2.0.
Demonstrated experience with UAT.
Demonstrated experience with Stakeholder Management.
Demonstrated experience with Power BI (Dashboard Development).
Demonstrated experience with Advanced Excel.
Education
Summary
Professional profile
Experience
Business Data Analyst (Terminal Operations)
Improved vessel turnaround efficiency by 8% by analyzing bottlenecks across vessel planning, yard operations, and cargo flow. Built Power BI dashboards from scratch to monitor cargo throughput, container dwell time, berth productivity, and equipment utilization, enabling real-time operational decision-making. Managed EDI integrations (Jade Master Terminal) across port systems, shipping lines, and customs, resolving data discrepancies and improving data reliability. Delivered data-driven insights to invoicing, vessel, and yard planning teams, reducing operational delays and data errors while improving pricing accuracy and decision-making across terminal operations. Conducted data validation, system testing, user acceptance testing (UAT), and business process improvement initiatives to strengthen operational reporting and data integrity.
Business Analyst (Transport and Facilities Team Lead)
Delivered 10–15% reduction in operating costs by identifying key cost drivers, service inefficiencies, and operational leakages across transport and facilities workflows. Analyzed transport and facilities operations to uncover service gaps and inefficiencies, driving targeted optimization initiatives. Coordinated between internal stakeholders and service vendors to implement corrective actions and improve service delivery outcomes. Built expense and utilization dashboards to track budget variances and support data-driven cost control decisions
Business Analyst (Claims)
Improved claims processing turnaround time by 15% by analyzing claims datasets to identify bottlenecks, recurring exceptions, and risk indicators. Processed and validated 1,000+ claims daily against policy rules, ensuring high accuracy and consistency in a high-volume, risk-sensitive environment. Collaborated with underwriting, risk, and operations teams to resolve complex and ambiguous claims, ensuring alignment with policy guidelines and reducing processing delays. Maintained audit-ready documentation and control processes, supporting regulatory compliance and successful internal reviews.
Accounts Administrator
Reduced reconciliation discrepancies by 25% by identifying and resolving transactional variances across order-to-cash processes. Executed journal postings and reconciliations while analyzing financial variances to improve reporting accuracy and consistency. Coordinated month-end close activities, ensuring timely and accurate financial reporting. Strengthened reconciliation controls and process documentation, improving auditability and reducing recurring error
Accounts Receivable Analyst
Reduced overdue receivables by 20% by implementing structured follow-up and recovery processes across a portfolio of 100+ accounts. Produced aging reports and receivables analysis to support cash flow planning and management decision-making. Identified high-risk accounts and led escalation and resolution efforts with commercial teams. Reconciled customer accounts and resolved discrepancies to maintain accurate financial records
Account Payable Analyst
Validated supplier transactions exceeding GHS 500,000, ensuring accurate expense recognition and financial control. Investigated payment discrepancies and implemented control measures to prevent recurrence. Matched invoices, purchase orders, and receipts to ensure transaction accuracy and completeness. Maintained audit-ready financial documentation supporting internal controls and compliance.