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Interpreter at Teleperformance with 5+ years in Customer Service
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Competencies
Skilled in conveying ideas clearly and accurately across languages, facilitating understanding and collaboration.
Experienced in providing excellent support, ensuring customer satisfaction through attentive and responsive service.
Capable of working collaboratively within diverse teams to achieve common goals efficiently.
Proficient in analyzing situations swiftly and implementing effective solutions in dynamic environments.
Meticulous in interpretation, ensuring accuracy and preservation of tone, style, and meaning.
Education
Languages
Summary
Dedicated interpreter skilled in Spanish-English communication, with a strong foundation in customer service, teamwork, and problem-solving, holding a Bachelor's degree from Cesar Vallejo University.
Key Achievements
- Consistently delivered accurate Spanish-English interpretations, enhancing client communication effectiveness.
- Maintained high-quality language interpretation, supporting seamless cross-cultural interactions.
- Contributed to team success through proactive communication and problem-solving skills.
Experience
Interpreter
Interpret concepts and meanings correctly from Spanish to English and vice versa, maintaining the complexity, clarity, tone, and style of one language to another.. Provide accurate interpretations of messages, including all details of the conversation.. Perform interpretations with good customer service and communication skills, clear enunciation, pronunciation, a pleasant and professional voice, as well as polite forms of expression.. Provide consecutive, first-person interpretation.. Follow interpreter protocols and procedures as required by clients.. Follow all company policies and procedures related to information confidentiality and interpreter ethics.. Continuously improve vocabulary and specialized subject matter knowledge, as required for various clients, such as medical, legal, social services, etc.