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Gerardo
Customer Service & Sales Professional with 3 years' call center experience
Video resume
Customer Service Application
I'm Marcel Gracia from Hermosillo, Sonora, MXnnLooking for the customer service position nnI'm the perfect candidate due to my 3 year experience in customer service and sales in call centersnI always got the best opinions in most of the surveys sent to customers to rate my service, as well as my experience in sales, making between 20 to 30 sales per day.
Contact
Hermosillo, Sonora, México
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided excellent customer support, receiving positive feedback consistently.
SalesAdvanced
Conducted sales calls resulting in 20-30 sales daily, demonstrating persuasion skills.
CommunicationAdvanced
Effectively communicated with customers to understand needs and provide solutions.
Survey & Feedback ManagementIntermediate
Collected and maintained positive customer opinions through surveys and service interactions.
Summary
Experienced in customer service and sales in call center environments, skilled in achieving high customer satisfaction and sales targets.
Key Achievements
- Achieved consistently high customer satisfaction ratings in surveys
- Generated 20 to 30 sales per day in sales-driven call center roles
- Accumulated three years of experience in customer service and sales
Skills
Customer ServiceSalesCommunicationSurvey & Feedback Management
Published on CazVid - Jul 3, 2025