Gerald - Customer Service and Content Creation with 5+ years in Education and Media

Authored travel and expatriate articles, incorporating SEO techniques to increase online visibility.

Designed and implemented full English curricula respecting educational standards and student engagement.

Handled customer inquiries, complaints, and technical support, ensuring effective communication and problem resolution.

Utilized graphic design skills for creating visual content supporting communication and marketing efforts.

Editor and writer for articles and info on travel and ex-pat life., Duties included topic research, understanding, and working with SEO., Writing engaging articles for subscribers to learn about investing and living overseas and finding resources to help our clients with their goals of living...

Combined various English teaching methods and techniques to help students improve their results., Created a full curriculum according to state standards., Maintained positive student-teacher relationship and cooperated with parents on a daily basis.

Responsible for acting as a liaison between customers and companies., Assistance with complaints, requests, errors, questions of accounts, invoicing, cancellations, and other consultations., Tech-support and troubleshooting with phones and devices.