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George
Project Coordinator / Director
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Competencies
Skilled in managing legal aid projects, stakeholder communication, and legal education planning.
Experienced in delivering exceptional customer service and fostering client relationships.
Proficient in processing transactions and promoting financial products to diverse clients.
Effective written and verbal communicator with experience in proposal drafting and stakeholder engagement.
Education
Languages
Summary
Dedicated legal project coordinator with extensive experience in community outreach, legal aid, and financial services. Skilled in stakeholder communication, client management, and proposal drafting, aiming to leverage expertise to drive impactful initiatives.
Key Achievements
- Led coordination of pro bono legal aid projects, increasing community access to justice.
- Streamlined client transaction processes, ensuring accuracy and efficiency at Access Bank.
- Promoted financial products, contributing to increased sales and customer engagement.
- Enhanced customer experience at W.E.B. Dubois Centre through exceptional service delivery.
Experience
Project Coordinator / Director
Coordinate and help direct the organization's pro bono legal aid projects, supporting the provision of legal representation to individuals who cannot otherwise afford it.. Plan and organize legal educational outreach programs and public legal sensitization sessions for underserved communities.. Liaise with stakeholders, including academic institutions, lawyers, and community groups, to design and execute outreach and legal aid initiatives.. Draft formal proposal letters and project documentation on behalf of the organization, including partnership proposals and community outreach communications.. Oversee the organization's social media presence and content calendar (Instagram, Facebook, X, LinkedIn, TikTok) to promote projects and raise public awareness.
Customer Service and Sales
Processed client transactions, including deposits, withdrawals, and money transfers, ensuring accuracy and efficiency.. Promoted and sold financial products, such as Treasury Bills and Children's Investment Plans, achieving sales targets.. Delivered high-quality customer service, fostering strong client relationships and satisfaction.
Customer Service Assistant
Provided exceptional customer service to museum guests, enhancing their experience.. Managed sales of museum paraphernalia and processed payments for facility rentals.. Collaborated with the Programs Officer to plan and execute cultural and educational events.