Gallant - TikTok Manager (Volunteer)

Demonstrated experience with Scheduling & Calendar Coordination.

Demonstrated experience with Data Entry & Records Organization.

Demonstrated experience with Customer Service & Client Communication.

Demonstrated experience with Project Coordination.

Demonstrated experience with Task Management.

Manage TikTok content creation and scheduling, optimizing videos, captions, and hashtags for engagement. Research trends and support audience growth while maintaining a consistent posting schedule. Monitor content performance and adjust strategy based on engagement results

Managed and created Instagram content for a growing nonprofit, supporting brand visibility and consistent online presence as part of a social media team. Independently handled assigned social media tasks, maintaining posting consistency and improving audience engagement through purpose-driven content

Managed simulated client inboxes and calendars, handling 20+ emails daily and coordinating schedules across multiple time zones with 95% accuracy. Executed administrative support tasks including data entry, document organization, and meeting coordination, improving workflow efficiency by 25%. Supported project tracking and task management using Trello, Asana, and Notion, ensuring 100% on-time completion of assigned deliverables

Managed 20+ daily emails and coordinated calendars for 5–10 technicians, improving scheduling efficiency and reducing missed appointments by 30%. Handled client communication and booked 15+ site access requests weekly, ensuring 100% compliance with access requirements and timely project execution. Tracked and organized 10+ ongoing projects using digital tools, improving task completion rates and increasing team productivity by 25%