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Gabriela
Teacher Assistant / Classroom Support Educator
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Competencies
Demonstrated experience with Remote Customer Service.
Demonstrated experience with Bilingual: Spanish & English.
Demonstrated experience with Telephone Support.
Demonstrated experience with Customer Relations & Issue Resolution.
Demonstrated experience with Active Listening & Clear Communication.
Education
Languages
Summary
Teacher Assistant / Classroom Support Educator open to new opportunities
Experience
Teacher Assistant / Classroom Support Educator
Support teachers with daily classroom routines, learning activities, and the care and supervision of children.. Maintain a safe, welcoming, and organized classroom environment that supports children's learning and development.. Assist children with transitions, following directions, social interactions, and age-appropriate independence.. Prepare and organize classroom materials and maintain clean, orderly learning spaces.. Communicate professionally with teachers and school staff to coordinate classroom needs and support student well-being.
Language Interpreter
Facilitate communication between Spanish-speaking individuals and English speakers in medical, legal, school, and customer-service settings.. Interpret spoken information accurately while preserving meaning, confidentiality, and cultural nuance.. Listen attentively, process information quickly, and help both parties achieve clear understanding.
Sales Manager
Managed customer relationships, addressed concerns, and supported customer satisfaction and retention.. Coached team members on sales techniques, product knowledge, and cross-selling.. Met with clients, explained product features, and identified opportunities to expand sales.. Helped establish a positive work environment and communicated sales goals and procedures.
Pharmacy Technician
Assisted with prescription processing, inventory, labeling, and stocking under pharmacy procedures.. Answered phone calls, responded to customer questions, and directed medication-specific concerns to the pharmacist.. Processed customer payments and maintained accurate records while handling sensitive information.
Home Attendant
Provided companionship and personal support to clients and assisted with daily activities.. Observed and recorded client condition and followed care instructions.
Sales Associate
Helped customers select products, answered questions, and built positive customer relationships.. Handled returns, exchanges, and refund requests according to store policies.. Explained promotions and product features, maintained customer records, and supported sales goals.
Customer Service Representative (Remote)
Provided remote customer support by answering questions about records, services, and health-related information.. Built rapport with customers, identified their needs, and provided clear information and appropriate assistance.. Resolved customer concerns calmly and professionally, including in busy or high-pressure situations.. Maintained accurate customer records and updated information in the customer database.. Explained products, services, and promotional offers while identifying opportunities to generate sales leads.. Used Excel and health-insurance systems to support customer-service tasks; handled confidential information in accordance with HIPAA-related training.