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Gabriela

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San Salvador,San Salvador Department,El Salvador
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Education

Major in English
Universidad Tecnologica de El Salvador
Completed 2021
Legal translation Diploma
Universidad Tecnologica de El Salvador
Completed 2018
Advanced Grammar Teaching Diploma
Universidad Tecnologica de El Salvador
Completed 2019
Audiovisual translation Diploma
Universidad Tecnologica de El Salvador
Completed 2020
High School
Instituto de ExAlumnos Salesianos (ITEXSAL)
Completed 2008 -2009

Languages

enNative

Experience

Sales Representative

Convergys
January 2014 - January 2015

Selling technical support packages for HP computers, Provided plans and benefits for anti-virus packages, Upselling and upgrade plans for existing customers, Point of contact for new customers, Provided excellent service while understanding customer needs

Virtual Assistant

Uassis[link hidden]
February 2015 - June 2018

I worked with Orlando Realty with administrative tasks, Setting up appointments for showings, Answering phone calls, Email managing, Basic bookkeeping for a lawyer, Assistant for a dentist and graphic designer.

Freelancer - Virtual Assistant

Sonrie
July 2018 - May 2019

In charge of the translation for websites, Legal documentation review, Data entry for legal documents, Administrative tasks such as calendar updates, Correspondence review and submission via email

Freelancer - Virtual Assistant

Virtual wolves
May 2019 - December 2019

Human resources assignments, Filed bank statements, Data entry work to update customer ́s information, Creation of progress reports, Scheduling and meetings with clients

Recruiter

Veronica’s Insurance- Assistant
January 2020 - January 2021

In charge of the complete hiring cycle, Scheduled interviews with new candidates, Posting job openings, Screening applicant ́s via phone calls and interview, Review applicant ́s resumes, Performed tests to measure applicant ́s skills and requirements, Meetings with hiring managers to ensure their needs are met, Finding the most talented and experienced candidates

Customer representative

Sykes El Salvador LTDA.
February 2021 - currently

Educate customers on decease management programs, Provide recommendations on the right healthy living programs based on their needs, Interact with customers via phone calls to answer their questions, Guide customers to ensure they correct usage of the insurance ́s portal, Provide plan details as their benefits and limitation, Data validation to ensure all insured information is accurate

Published on CazVid - May 17, 2026
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