Gabriela - Welcome to CazVid!

Demonstrated experience with Report Generation.

Demonstrated experience with HR Assistance.

Demonstrated experience with Payroll Management.

Demonstrated experience with Office Management.

Generated reports on a daily, weekly and monthly basis, Assist HR Department with Hiring Process (Interview, New Hire Paperwork, Safety training, Orientation), Prepared and ensured accuracy of payroll, Ordered and monitored office, plant, and safety supplies, Answered incoming calls, Developed new filing and organizational practices, Greeted visitors/applicants, Track and maintain weekly attendance and annual vacation records for over 150 employees, Coordinated company luncheons and special events, Screened resumes/applications submitted to company and post openings to job boards

Training new agents to take calls for US Insurance company (Allstate), Monitor their calls to make sure they provided the best service and quality possible, Daily, Weekly and Monthly (Teams/Zoom) meetings to follow up on calls, schedules, updates etc., Weekly coaching with each of my agents to find areas of opportunity in their calls and find solutions, Have a class ready with a topic that has to do with areas of opportunity that the agents need to work on daily

Provide medical interpretation for calls including: medical appointments, births, health evaluations, ER, etc...