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Gabriel
Customer Service Specialist with 5 years of experience in client support
Video resume
Virtual assistant
Gabriel Quintanilla
Contact
San Salvador, San Salvador, El Salvador
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided direct support to customers through calls and emails, ensuring satisfaction and issue resolution.
Email and Ticket ManagementIntermediate
Utilized Send Desk to handle email correspondence and manage customer requests efficiently.
Back-Office OperationsIntermediate
Handled administrative tasks such as creating billing documents and managing logistical documentation.
Logistics SupportIntermediate
Assisted in logistics-related activities, including documentation and process coordination.
Summary
Experienced in handling customer calls, emails, and back-office tasks with proficiency in logistics and administrative support.
Key Achievements
- Handled inbound and outbound calls, managing customer inquiries effectively
- Managed email correspondence and ticket requests using Send Desk
- Gained back-office and logistics experience, including creating billing documents
Skills
Customer ServiceEmail and Ticket ManagementBack-Office OperationsLogistics Support
Published on CazVid - Jul 3, 2025