Gabriel - Video Content Specialist with 2+ years of experience in digital media

Applied technical skills to produce professional video content from concept to delivery.

Designed and implemented video content plans aligned with marketing objectives.

Utilized editing software to enhance video quality and narrative flow.

Communicated complex ideas clearly in spoken English for presentations and scripts.

Built instant customer rapport and provided exemplary service, Used positive reinforcement and encouragement while coaching new team members, Crafted beverages upon customer request, Exquisite coffee knowledge

Responsible for meeting requests from hotel guests quickly and accurately, within a fast-paced environment, LQA (Leading Quality Assurance) standards applied to all services

Conveyed warmth and service that was well-received by the guests and earned personal mentions numerous times on TripAdvisor, Made the guests’ experience in the hotel as comfortable as possible by addressing all queries and requests, Responsible for coordinating and planning all reservations that the guests made in and out of the hotel

Responsible for guest check-in and check-out, briefing of guests on hotel information and effectively solving guests’ issues in a professional manner, Achieved the most up-sells each month, reaching half of the whole department’s goal unassisted, Responsibly handling large sums of money on a daily basis, along with guests’ private information, in a discreet and private manner