Dedicated customer service professional fluent in English and Spanish, with extensive experience in call centers, hospitality, and remote support. Skilled in handling inquiries, reservations, and guest relations, emphasizing effective communication and multitasking.
Delivered high-quality service via phone and remote channels, managing information and resolving issues effectively.
Fluent in English and Spanish, facilitating seamless communication with diverse clients.
Coordinated reservations and managed bookings for hospitality clients, ensuring smooth operations.
Handled multiple customer inquiries and managed information records efficiently.
Applied problem-solving skills to address customer requests and improve service flow.
Call Orange Inc.
Answered inbound calls, Handled customer requests, Recorded information, Provided professional assistance
Restaurant Europeo
Received and managed customer orders, Coordinated reservations, Provided high-level hospitality service
Hotel Intercontinental (Chile)
Handled guest relations, Managed bookings, Coordinated services to ensure an excellent client experience
High School Graduate
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