Gabriel - Data Analyst with 5 years of expertise in market research

Applied statistical techniques to analyze large datasets and extract actionable insights.

Utilized SQL for querying databases and managing data warehouses.

Created dashboards and visual reports to communicate analysis results effectively.

Used Excel for complex data organization, pivot tables, and advanced formulas.

Conducted inbound and outbound client intake calls to gather essential case details and assess eligibility., Created clear, professional case summaries for attorney review, ensuring accuracy and confidentiality., Monitored case updates, maintained organized logs, and tracked documents and evidence., Communicated with clients to clarify information, explain next steps, and support a positive experience., Coordinated with attorneys to facilitate case evaluations and timely decision-making.

Delivered safe, punctual transportation and maintained a positive customer service experience., Built trust with recurring clients through professionalism, courteous communication, and reliability., Used navigation tools to plan efficient routes and ensure timely travel.

Managed accounts receivable, scheduling, and department coordination in a remote setting., Trained new staff on processes and tools, improving team efficiency and workflow clarity., Assisted with budgets, contractor coordination, and document organization to support operations.