Gabby

Demonstrated experience with Operations Management.

Demonstrated experience with Process Improvement.

Demonstrated experience with SOP Development.

Demonstrated experience with Policy Development & Administration.

Demonstrated experience with Business Continuity Planning.

Oversee day-to-day organizational operations and administrative functions supporting approximately 70 employees across nine departments, with cross-functional responsibilities spanning operations, human resources, technology, facilities, finance, and employee services.. Partner with executive leadership and department leaders to identify organizational needs, research solutions, improve processes, implement initiatives, and support strategic and operational priorities within a multimillion dollar nonprofit organization.. Develop new and revise existing policies, standard operating procedures (SOPs), workflows, and internal processes to strengthen organizational consistency, compliance, accountability, and business continuity; authored policies from inception, including the organization's Artificial Intelligence (AI) Policy.. Provide HR operations support throughout the employee lifecycle, including onboarding and offboarding, employee documentation and records, policy administration, internal communications, compliance processes, personnel changes, and employee-related initiatives.. Coordinate cross-functional onboarding and offboarding for employees across HR, IT, Facilities, and department leadership; have supported approximately 30-40+ employee transitions, including account and system access, technology deployment, workspace preparation, organizational resources, and asset recovery.. Administer organizational technology and business systems supporting approximately 70 employees, including Microsoft 365, SharePoint, Adobe, Zoom, DocuSign, telecommunications, user accounts, software access, and other platforms; partner with external IT providers to troubleshoot issues and implement system and security changes.. Manage organizational technology assets and equipment, including laptops, monitors, phones, accessories, inventory, deployment, transfers, replacements, and lifecycle documentation.. Manage relationships with multiple external vendors, procurement, purchasing, service agreements, invoices, organizational assets, and resource allocation while identifying opportunities to control costs and improve operational efficiency.. Identify and implement cost-saving opportunities by evaluating existing vendor relationships, reducing or eliminating unnecessary expenses, renegotiating services when appropriate, and sourcing new vendors to improve value and service delivery.. Support financial operations for a multimillion-dollar organization through vendor invoice processing, purchasing, payment coordination, expense documentation, budget tracking, financial records, and collaboration with the Finance department.. Coordinate office and workplace operations in partnership with Facilities leadership, supporting space planning, equipment, supplies, workplace resources, maintenance needs, moves, and facility-related projects.. Serve as project manager for cross-departmental initiatives, coordinating stakeholders across nine departments, establishing project needs, tracking timelines and deliverables, managing resources, resolving obstacles, and ensuring initiatives progress through completion.. Lead operational improvement projects involving technology, systems implementation, workplace processes, employee experience, administrative workflows, and organizational infrastructure.. Serve as a central liaison between approximately 70 employees, executive leadership, department leaders, HR, Finance, Facilities, IT providers, vendors, and external partners to coordinate resources, resolve issues, and ensure timely follow-through.. Coordinate emergency preparedness and business continuity efforts, including maintaining emergency plans, procedures, documentation, staff resources, and organization-wide preparedness initiatives.. Plan and coordinate organization-wide employee engagement, wellness, and workplace initiatives, managing communications, logistics, vendors, resources, and program budgets.. Manage organization-wide administrative processes, shared resources, records, internal communications, and operational requests while ensuring appropriate documentation and follow-through.. Maintain operational records, institutional knowledge, policies, procedures, asset documentation, and organizational resources to strengthen continuity, scalability, and long-term organizational effectiveness.