Experienced professional with 17 years in customer service, call centers, and collection roles, dedicated to providing quality service and continuous improvement.
Provided personable and effective service in retail and call center settings, ensuring customer satisfaction.
Engaged in clear, professional communication with clients and team members across different roles.
Gained experience handling collection procedures and client negotiations in a call center environment.
Adapted to different roles and environments, continuously learning new methods to improve work completion.
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Demonstrates strong responsibility and dedication to job duties and professional growth.
