Fred

Analista de Sistemas

Contact

Ocumare del Tuy, Miranda, Venezuela

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Competencies

Soporte a usuariosAdvanced

Expert in providing technical support to users, ensuring high satisfaction and quick resolution of issues.

Monitoreo de sistemasAdvanced

Skilled in monitoring banking services and IT systems to ensure optimal performance and security.

Análisis de datosIntermediate

Proficient in analyzing data to generate insights that drive business improvements.

Gestión de redes socialesIntermediate

Experienced in managing social media to enhance brand visibility and user engagement.

Microsoft OfficeExpert

Highly skilled in Microsoft Office suite for creating reports, presentations, and data analysis.

Education

T.S.U.

I.U.T.T.O.L

Completed 2015

CVA

Completed 1998

Languages

InglésNivel Básico

Summary

Dedicated Systems Analyst with over 9 years of experience in IT services, specializing in user support, system monitoring, and data analysis.

Key Achievements

Implemented optimization strategies for IT equipment, improving performance metrics by 30%.
Coordinated effectively with departments during system crises, reducing downtime by 25%.
Produced detailed performance reports that informed strategic decision-making.
Enhanced user support systems leading to a 40% increase in user satisfaction.
Managed social media platforms to boost company outreach and engagement.

Experience

Analista de Sistemas

Dawere

Encargado de soporte a todos los servicios y dispositivos informaticos de la empresa. Adecuacion, planeamiento y optimizacion de equipos. Realización de informes de rendimiento y análisis de resultados.

Analista de Sistemas

Bekesantos

2014 - Present

Monitoreo de servicios Bancarios. Monitoreo de redes. Coordinacion con departamento de falla y programacion, ante crisis de los sistemas. Gestión de redes sociales. Soporte tecnico y soporte a usuarios. Analista de compras e inventario. Atención al cliente en línea

Analista de Sistemas

Servitech (Peru)

Encargado de soporte a todos los servicios y dispositivos informaticos de la empresa. Visitas a los clientes, para brindar el servicio tecnico. Realización de informes de rendimiento y análisis de resultados.

Cajero Y Analista De Sistemas

Centro Médico Paso Real

2010 - 2017

Ínicie como cajero y atención al cliente, luego fui asignado al Dpto de sistema, donde me desempeñe como analista de sistemas y soporte técnico, atención al personal usuario y médicos, las incidencias ocurridas en el día a dia

Skills

Soporte a usuariosMonitoreo de sistemasAnálisis de datosGestión de redes socialesMicrosoft Office

Published on CazVid - Apr 28, 2026

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Contact Fred

Competencies

Soporte a usuariosAdvanced

Expert in providing technical support to users, ensuring high satisfaction and quick resolution of issues.

Monitoreo de sistemasAdvanced

Skilled in monitoring banking services and IT systems to ensure optimal performance and security.

Análisis de datosIntermediate

Proficient in analyzing data to generate insights that drive business improvements.

Gestión de redes socialesIntermediate

Experienced in managing social media to enhance brand visibility and user engagement.

Microsoft OfficeExpert

Highly skilled in Microsoft Office suite for creating reports, presentations, and data analysis.

Key Achievements

Implemented optimization strategies for IT equipment, improving performance metrics by 30%.

Coordinated effectively with departments during system crises, reducing downtime by 25%.

Produced detailed performance reports that informed strategic decision-making.

Enhanced user support systems leading to a 40% increase in user satisfaction.

Managed social media platforms to boost company outreach and engagement.

Experience

Analista de Sistemas

Dawere

Analista de Sistemas

Bekesantos

2014 - Present

Analista de Sistemas

Servitech (Peru)

Cajero Y Analista De Sistemas

Centro Médico Paso Real

2010 - 2017