Francisco - Front Desk & Sales Manager with 5+ years in Hospitality and Sales

Guanajuato, Guanajuato, Mexicoen

Supervised front desk operations and team at Los Angeles Suites, ensuring smooth hotel procedures

Managed and exceeded weekly sales quotas at BoomSourcing, supporting client relations and sales reporting

Published on CazVidVideo interview available

Summary

Experienced in hospitality management, sales, customer support, and team supervision with proven ability to handle diverse operational tasks.

Video Resume

Key Achievements

Trained new employees and provided technical support within sales team, enhancing team capabilities

Skills

Customer ServiceAvanzado

Provided effective customer support, handling guest inquiries and client follow-up.

ManagementAvanzado

Managed front desk operations, team supervision, and work schedules for hospitality staff.

Sales & ReportingIntermedio

Achieved sales targets, maintained sales reports, and followed up on client concerns.

Technical SupportIntermedio

Supported sales team with tech support, training new employees, and managing tech-related issues.

Security & Operations MonitoringIntermedio

Experience

Front Desk Manager

Los Angeles Suites

November 2019 - December 2021

Perform hotel policies and procedures, Supervise other front desk receptionists and housekeeping along with work schedule, Daily hotel check list such as log books, bulletin boards, keeping up to date with all changes, new procedures, and events, Monitor security cameras and hotel premises, Ensure...

Sales Executive (Home Office)

BoomSourcing

January 2022 - July 2025

Experience with variety of campaigns, Met weekly sales quota and follow up with clients concerns to achieve company’s recognition and growth, Maintain sales report along with complaints and new services, Worked numerous amount of calls ranging from 800 per day, Support sales team by providing...