This is my profileContact via CazVidFrancisco
Customer Service & Debt Collection professional with varied experience
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Competencies
Handled appointment scheduling and information dissemination for vaccine recipients.
Managed debt recovery processes and liaised with credit agencies regarding overdue accounts.
Interacted effectively with clients and agencies, providing clear information on medical and financial matters.
Utilized Office tools, Spreadsheets, and Slide Presentations to organize and communicate information.
Education
Languages
Summary
A versatile customer service and debt collection specialist experienced in healthcare and financial sectors, proficient in managing client interactions and administrative tasks.
Key Achievements
- Scheduled and managed vaccine appointments for diverse clients at Memorialherman
- Collected outstanding debts and communicated with credit agencies for medical bills at CONNECT INTERNATIONAL
- Provided information and assistance regarding vaccine eligibility and records
Experience
Customer Service Agent
Scheduled appointments for people wanting to receive the vaccine, Provided information about eligibility for vaccines, Issued copies of vaccine records for lost documents
Debt Collector
Collected debts for different dental treatments, Informed credit agencies about medical bills exceeding 300 days