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Francisca

Sales Representative | Manager’s Assistant

Contact

Accra, Greater Accra, Ghana
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Competencies

Administrative Support & Clerical TasksExpert

Demonstrated experience with Administrative Support & Clerical Tasks.

Data Entry & Record ManagementExpert

Demonstrated experience with Data Entry & Record Management.

Filing & Document OrganizationExpert

Demonstrated experience with Filing & Document Organization.

Scheduling & Office CoordinationExpert

Demonstrated experience with Scheduling & Office Coordination.

Microsoft Office Suite (Word, Excel, Outlook)Expert

Demonstrated experience with Microsoft Office Suite (Word, Excel, Outlook).

Education

WASSCE - General Arts
Keta Business College
2015 - 2018
B.E.C.E
Noble Professional Institute
2012 - 2015

Summary

Professional profile

Experience

Sales Representative | Manager’s Assistant

Dogtas Exclusive
Dec 2024 - Jan 2026

Serve as the primary point of contact for customers, delivering exceptional service and guidance on furniture selection.. Conduct customer follow-ups to ensure inquiries, orders, and concerns are resolved promptly.. Drive sales by providing product knowledge, recommendations, and personalized solutions.. Assist the manager in daily operations, stepping in as acting lead during their absence.. Coordinate orders, payments, and delivery schedules efficiently to guarantee a seamless customer experience.. Maintain an organized, visually appealing showroom to enhance product presentation and attract clientele.. Build lasting client relationships, fostering repeat business and long-term customer loyalty.

Receptionist | Call Attendant

Sky Suites
Feb 2024 - Aug 2024

Served as the first point of contact for guests, ensuring a warm and professional welcome.. Managed guest check-in/check-out processes efficiently, providing exceptional customer service throughout their stay.. Coordinated guest bookings, ensuring room availability, and facilitated reservation changes as necessary.. Provided guests with information regarding hotel services, amenities, and local attractions.. Responded to guest inquiries and concerns promptly, ensuring high levels of satisfaction and resolving issues effectively.. Handled administrative tasks, including managing phone calls, emails, and correspondence, as well as maintaining an organized front desk area.. Ensured the reception area was always clean, well-organized, and presentable, contributing to a positive hotel atmosphere.

Administrative | Personal Assistant

CreNatives
Jun 2023 - Dec 2023

Assisted the Executive Secretary in managing and coordinating daily operations, including scheduling appointments, meetings, and travel arrangements for senior executives.. Conducted detailed research and compiled reports on various operational aspects and industry trends, providing valuable insights for decision-making.. Efficiently managed the CEO's calendar, prioritizing meetings and ensuring all appointments were attended to in a timely manner.. Coordinated and scheduled meetings and conferences with both internal and external stakeholders, ensuring all necessary materials were prepared in advance.. Drafted and distributed meeting agendas, minutes, and reports, ensuring accurate documentation of all discussions and decisions.. Supported the executive team by providing administrative assistance during high-level meetings and corporate events.

Sales Advisor

Orca Deco Ghana
Oct 2021 - May 2023

Provided expert advice and product knowledge to customers, helping them make informed purchasing decisions while maintaining strong relationships.. Drove sales by understanding customer needs and offering tailored solutions, exceeding sales targets and contributing to the company's revenue growth.. Actively engaged in merchandising, ensuring products were well-displayed and appropriately stocked.. Assisted with managing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.. Collaborated with team members to implement sales strategies and promotions, improving overall sales performance.

Sales Advisor

God Is Able Enterprise
Jan 2019 - Oct 2019

Engaged customers, understanding their requirements and recommending suitable products.. Processed sales transactions, handled cash, and ensured an efficient checkout process.. Maintained up-to-date product knowledge to provide accurate information and guidance to clients.. Maintain a clean and orderly studio environment, ensuring all equipment is properly set up and functional.. Conducted follow-up calls with customers to ensure satisfaction and generate repeat business.. Contributed to the store's daily operations, including inventory management and product organization.

Skills

Administrative Support & Clerical TasksData Entry & Record ManagementFiling & Document OrganizationScheduling & Office CoordinationMicrosoft Office Suite (Word, Excel, Outlook)
Published on CazVid - Aug 31, 2026
Contact Francisca