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Francia
Customer Service & Support Agent with 4+ years experience in Call Centers
Video resume
Agent
Worked as a customer service agent I've also worked as a tech support agent
Contact
Santo Domingo, Nacional, Dominican Republic
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Applied customer communication skills and problem-solving in high-volume support settings.
Technical SupportIntermediate
Provided technical assistance by troubleshooting issues and guiding customers through solutions.
Communication SkillsAdvanced
Effectively communicated with customers and team members in a bilingual environment.
TeamworkIntermediate
Worked collaboratively with colleagues to ensure customer satisfaction and meet team goals.
Summary
Experienced call center professional specializing in customer service and technical support with over four years of experience, capable of handling diverse customer interactions and working effectively under pressure.
Key Achievements
- Accumulated over four years of experience in customer service and tech support roles within call centers
- Demonstrated ability to work efficiently under pressure and handle diverse customer situations
- Contributed to team efforts in fast-paced contact center environments, maintaining high standards
Skills
Customer ServiceTechnical SupportCommunication SkillsTeamwork
Published on CazVid - Jul 3, 2025