This is my profileContact via CazVid
Flavio
Customer Service & Tech Support Specialist with 8+ years of experience
Video resume
Dispatcher
Customer servicenTech supportnVirtual assistant
Contact
Masaya, Masaya, Nicaragua
Open to remote
Available on CazVid
Competencies
Customer ServiceAdvanced
Provided customer support within call centers and handled client inquiries effectively.
Technical SupportIntermediate
Supported users by addressing technical issues, including with major brands like Microsoft.
Virtual AssistanceBeginner
Assisted clients with administrative tasks while working as a freelancer.
Communication SkillsAdvanced
Engaged in direct customer interactions via calls and virtual channels to resolve issues.
Summary
Experienced customer service and virtual assistant professional with over 8 years in the call center industry, collaborating with large corporations and pursuing freelancing opportunities to enhance skills.
Key Achievements
- Worked with major companies like Moneygram and Microsoft, gaining experience in customer service and technical support.
- Accumulated approximately 8 years of call center industry experience, demonstrating longevity and role progression.
- Transitioned to freelancing as a virtual assistant, seeking continuous skill growth.
Skills
Customer ServiceTechnical SupportVirtual AssistanceCommunication Skills
Published on CazVid - Jul 3, 2025