This is my profileContact via CazVidFernando
Transferologo (Internship)
Contact
Competencies
Demonstrated experience with Empathy.
Demonstrated experience with Positive attitude under pressure.
Demonstrated experience with Ethics.
Demonstrated experience with Responsibility.
Demonstrated experience with Proactivity.
Education
Languages
Summary
Professional profile
Experience
Transferologo (Internship)
My responsibilities as Transferologo were to be the first contact point for tourists when they arrived, providing a warm and professional welcome.. Represent the travel agency, providing detailed information and clear guidance to customers upon arrival in the country.. Provide relevant tourist information, including recommendations on activities, restaurants and local culture.
Reception (Internship)
My responsibilities at the reception included providing a warm welcome and professional assistance to visitors and collaborators.. Managing phone calls, directing consultations to the right staff and proactive resolution of customer consultations.. Provide administrative support tasks such as the creation of documents, file records and the management of databases.
Waiter (Internship)
As a waiter, my responsibilities were to assist visitors professionally, answering their questions about the menu.. To maintain a positive and friendly attitude, resolving any customer concerns quickly and efficiently.. Prepare the tables, keeping them clean and ready for the next customers.
Customer Service Representative
As a customer service representative, my responsibilities included handling calls, verifying identities, and adhering to security protocols to protect customer information.. Handled high volumes of calls by providing accurate information about the bank’s products, processes, transactions, online banking, and more.. Maintained proper records of interactions in the bank’s internal system.