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Fernando
Customer Service Professional with 8 years of diverse experience
Video resume
Billing clerk supervisor
Hello! nnMy name is Fernando and am looking for a position that will help me further my experience in customer service. I have spent the last 8 years working in cutomer service including 5 years in a 5 star hotel/resort (2 as front desk manager) and the las 3 years working in the billing department of a law firm. I really enjoy the job aspect of helping someone through their expirence with the company i represent, be it in person, through the phone or through email/text
Contact
Bucerías, Nayarit, México
Open to remote
Available on CazVid
Competencies
Customer ServiceExpert
Provided direct support and assistance to clients both in-person and remotely.
Hotel Front Desk ManagementAdvanced
Supervised hotel front desk operations, ensuring guest satisfaction and smooth check-in/out.
Billing and Administrative SupportIntermediate
Handled billing processes and documentation in a legal environment, supporting legal staff.
Remote Work & CommunicationAdvanced
Effectively managed customer interactions via phone, email, and text remotely.
Summary
Experienced customer service specialist with a background in hospitality management and legal billing, skilled in client support, team supervision, and remote communication.
Key Achievements
- Led front desk operations as a Front Desk Manager for a 5-star hotel for 2 years.
- Managed billing processes in a law firm for 3 years, supporting legal department needs.
- Accumulated 8 years of customer service experience across hospitality and legal sectors.
Skills
Customer ServiceHotel Front Desk ManagementBilling and Administrative SupportRemote Work & Communication
Published on CazVid - Jul 3, 2025